Pharmacy Programs Administrator (PPA)
Connect Light with PPA to handle claiming for eligible pharmacy program encounters
Light integrates with the Pharmacy Programs Administrator (PPA) to handle claiming for eligible pharmacy program encounters. Once connected, Light will automatically use PPA claiming for eligible encounters.
Discover training videos and step-by-step guides for PPA at lightplatform.com.au/illuminated/modules/ppa.
Before You Start
You'll need access to your PPA Portal — you'll be grabbing a couple of details from there.
- ✅ Active PPA Portal account at app.ppaonline.com.au/home
- ✅ A generated API Key from the PPA Portal (see Step 1 below)
Step 1: Generate an API Key in PPA Portal
- Log in to the PPA Portal at app.ppaonline.com.au/home
- Generate your Integration API Key — if you're not sure how, PPA have a user guide for that. Contact PPA directly or refer to the PPA Portal User Guide for Integration and API User Keys
- Copy your PPA User ID and PPA API Key — you'll need both in the next step
Step 2: Connect PPA in Light
Important: If you generate a new API Key in the PPA Portal, you must update it in all pharmacy software that uses it — not just Light. If you only update it in Light, PPA claiming may stop working in your other systems. Make sure all platforms are updated at the same time.
- Navigate to Settings in Light
- Click Integrations in the settings sidebar
- Find the Pharmacy Programs Administrator Account Details section
- Enter your PPA User ID
- Enter your PPA API Key
- Click Save
Once saved, the API Key is hidden for security (as required by PPA). You will not be able to view the key again in Light.
Step 3: Choose Your Service Provider
Choose the service provider you'll use to submit claims. If your account is linked to multiple providers, select the one that matches this site.
Step 4: Confirm Connection
After saving, you'll see a success confirmation indicating that Light is connected to PPA. From this point, Light will use PPA claiming for eligible encounters.
Your API key will expire and PPA will send you reminders to regenerate it.
Updating Your API Key
To update the API Key in Light:
- Navigate to Settings → Integrations
- Find the Pharmacy Programs Administrator Account Details section
- Enter the new API Key
- Click Save