Capacity Limits

Capacity limits restrict how many bookings can be made for a service within a given time period. Use them to manage stock, staffing, or workload.

When to Use Capacity Limits

• Vaccine stock management -- limit flu vaccinations to 20 per day based on available doses
• Specialist availability -- cap medication reviews at 10 per week when a pharmacist is only on-site part-time
• Workload balancing -- limit health checks to 40 per month to spread demand evenly

Capacity Limit Types

Adding a Capacity Limit

1. Open the service offering's detail page
2. Scroll to the Capacity Limits card
3. Click Add
4. Select the period type (daily, weekly, or monthly)
5. Enter the maximum number of bookings
6. Click Save

You can add multiple limits to the same service (e.g., a daily limit of 20 and a monthly limit of 200).

Progress Indicator

Each capacity limit displays a progress bar showing current usage against the maximum:

• Normal -- well below the limit (default colour)
• Approaching -- nearing the cap (warning colour)
• Reached -- no more bookings can be made for that period (full state)

When a limit is reached, the service is temporarily unavailable for new bookings until the period resets.

Cancelled Bookings

When a booking is cancelled, it releases one unit of capacity. The slot becomes available again for new bookings within the same period.

Interaction with Group Bookings

Each attendee in a group booking counts as one unit against the capacity limit. A family of four booking flu vaccinations together consumes four units of daily capacity.