Virtual Service Offerings for Staff
Create and manage bookings for virtual services that don't require a physical resource
3 April 2026 · Feature
Staff can now create and reschedule bookings for virtual service offerings directly in Light. Virtual offerings are services that don't need a physical resource — such as telehealth consultations or phone-based follow-ups.
When creating a booking for a virtual offering, the resource selection step is skipped automatically. Virtual offerings also now appear in the weekly availability preview on the service settings page, and you can book directly from a preview slot. If the service uses transparent bookings, overlapping virtual bookings appear in the slot popover as informational context without blocking availability.
