Light

Paired Kiosks and Booking Handoff

Manage in-pharmacy kiosks from Settings and send bookings directly to a shared device

10 March 2026 · Feature

Light now supports paired kiosk devices for in-pharmacy self-service and staff handoff.

Manage kiosks from Settings → Kiosks, where you can:

  • add and name kiosk devices
  • issue or reissue pairing QR codes
  • control whether the kiosk shows I have a booking and Walk-in options, in addition to listening for handoffs
  • customise the kiosk home title and message
  • protect kiosk controls with a site-level PIN

Walk-in bookings can be sent directly to an online kiosk from the post-creation panel. Existing bookings can also be sent from the booking page when the customer still has incomplete forms or prescreeners to finish. If needed, staff can replace a busy kiosk's current job and then monitor the handoff from the booking page.

Learn more about kiosk mode · Learn more about walk-in bookings